Recovery/Collection Executive at TAC in Gurugram

Job Description

Know T.A.C.

The Ayurveda Co. (T.A.C) is a thriving, direct-to-consumer startup that translates the ancient wisdom of
Ayurveda into the language of the young and dynamic India – the millennials and Gen Z. We offer a broad
range of Ayurvedic beauty and wellness products, crafted especially to resonate with the lifestyle of today’s youth. T.A.C has a robust omnichannel presence in India and caters to an international customer base too.
Role: Recovery/Collection Executive

Location: Gurugram

Profile Overview:

We are seeking a diligent and proactive Recovery/Collection Executive to join our team. The Recovery/Collection Executive will be responsible for managing overdue accounts, negotiating payment arrangements, and ensuring timely recovery of outstanding debts from distributors. The ideal candidate should possess excellent communication and negotiation skills, with a strong ability to build rapport with clients while maintaining firmness in collections activities.

Responsibilities:

Initiate contact with debtors to negotiate payment plans and arrangements.
Monitor and follow up on overdue accounts through phone calls, emails, and letters.
Implement effective strategies to maximize debt recovery while maintaining positive customer relations.
Maintain accurate records of all collection’s activities, including communications and payment arrangements.
Prepare reports on debtors’ statuses, payment trends, and collection effectiveness for management review.
Ensure compliance with company policies and legal regulations governing debt collection practices.
Educate debtors on their financial obligations and consequences of non-payment.
Build and maintain positive relationships with clients, debtors, and internal stakeholders.