Sr. Officer & Department Manager at DMart in Hyderabad

Job Description

Roles and Responsibilities:

Sr. Officer – Floor:

• Optimal utilization of all SA’s depending on Buying cycle, Weekends, Holidays, Festivals.
• Ensures proper ROTA management on a daily, weekly and monthly basis.
• Timely intimation to ASM and SM if recruitment gaps appear.
• Raise alarm on shrinkage patterns.
• Ensure that the floor is ready before store opens and closely monitor Hygiene, FIFO, timely refilling, proper display & correct price boards to provide customer satisfaction & convenience.
• Ensure that the Remarks mentioned in Purchase Floor Walk register are implemented & do timely updation of registers.
• Ensure that the store is ready for the evening footfall and stocks are moved from warehouse to floor late in evening to enable easy refilling for the next day.
• Has to execute the various processes from the team.
• Ensure safety standards are followed by SAs within & outside the store.
• Provide support to Manager during Process Audit & Stock Audit.
• Ensure timely debit clearance & provide plan/instructions for stacking on Top-Top.
• In absence of Manager has to do “store opening” and oversee “cash hand over” to bank/ collection agency.
• Needs to Actively participate in weekly store meetings.
• Conduct On the Job Training for Junior Floor Officers, existing and new SAs.

Sr. Officer – Godown:

• Prepare schedule of Vendor in coordination with purchase.
• Handles a team of 10-15 people working in the godown.
• Ensures proper ROTA management on a daily, weekly and monthly basis.
• Timely intimation to ASM and SM if recruitment gaps appear.
• Allocation of task to team members, train & guide new joinees and exisiting staff in godown.
• Ensure adherence to processes at Receiving & Debit to vendors to control pilferage.
• Prepare the godown layout and decide the stacking norms to ensure safety, hygiene and adherence to FSSAI norms.
• Coordinate with floor team to ensure availability of stocks on the shelves.
• Closely coordinate with GRN team for timely preparation of GRN.
• Preparation for stock take without disturbing the store functioning. Reports to Store Manager.

Department Manager:

• Timely Opening of Store and adherence to all the process at store opening
• Avoid loss of sales, bring freshness, optimum space utilisation
• Customer satisfaction & service, avoid stock outs, loss of sale
  Pilferage control
• Adherence to process audit recommendations, customer satisfaction & service, improve efficiency
• Ensure smooth store operations, customer convenience & service
• Safety of employees, customers, store assets