Cluster Manager-Retail Experience at Puma in Kolkata

Job Description

Position Title: Cluster Manager-Retail Experience

Location: Kolkata

Reports to: Area Retail Manager (Partner Store & LFR)

Position Summary:

• To generate the revenue for PUMA India by ensuring smooth operations at the front end in
  East region for both Ono & Partner stores.
• To drive growth for Puma India retail stores in the given region
• Manage various initiatives and promotional events across stores
• Recruitment and Training of store managers

Key Objectives:

1. Maintaining the Customer service at the front end

2. Ensuring smooth operations across all retail stores of PUMA India by generating Revenue

3. Ensuring the right manpower in right numbers across PUMA Stores in the region

4. Recruitment of the store managers for a given store in co-ordination with the Regional HR

5. Maintain updated knowledge of key competitor products, distribution and pricing strategies as
well as stay up-to-date on the latest retail technologies and trends.

6. Proactively seek opportunities to develop business strategies, enhance customer experience,
and to maximize ROI.

7. Look for new properties for the perspective of business development in the region

Key Performance Indicators (KPI):

• Net Sales
• Achieving KPIs
• Discounts
• Number of institutional tie-ups
• Generate revenue
• Meeting targets

Organizational Relationships:

Internal: Projects, IT, Marketing, Strategy, Retail, Finance and People and Organization

External: Schools/institutes/Fitness Channels, Store managers Local transporters Local management

Eligibility Criteria and Functional Competencies Required:

1. Excellent communication skills.

2. At least 5+ years experience in sales and/or management.

3. Must have a bachelor’s degree in business, marketing, finance or related field.

4. Willing to travel up to 75 percent of the time.

5. Strong analytical skills.

6. Proven track record of meeting sales target